Public Liability Insurance

Essential Cover for Everyday Business Risks

If a member of the public is injured or their property is damaged because of your business activities, you could face a costly legal claim, even if it wasn’t your fault. Public Liability Insurance is designed to protect your business against these types of claims, and at Chris Knott, we help you arrange cover that’s tailored, trusted, and affordable.

Whether you run a shop, work on-site, or meet clients face-to-face, we’ll find a policy that suits the way you operate, not just your industry label.

What Is Public Liability Insurance?

Public Liability Insurance protects your business if someone is injured or suffers a loss as a result of your work. It covers legal defence costs, compensation claims, and related expenses, helping to shield your business from financial damage in the event of an accident, injury, or incident.

You might need public liability insurance if:

  • You deal with clients or customers in person.

  • You work at other people’s homes or sites.

  • You host events, operate premises, or employ subcontractors.

  • A venue, client or local authority requires it.

At Chris Knott, we work with a panel of established insurers to find the right level of cover, so you’re protected without paying over the odds.

What Does Public Liability Insurance Typically Cover?

A typical public liability policy arranged by Chris Knott may include:

  • Compensation for personal injury to third parties

  • Property damage (e.g. to a client’s building or belongings)

  • Legal fees and defence costs

  • Claims arising on or off-site

  • Products liability (optional)

  • Cover for incidents involving customers, suppliers, or members of the public

Policy limits usually start from £1 million and can be extended depending on the contract, location or industry.

Why Choose Chris Knott?

At Chris Knott, we take the time to understand your business and arrange cover that genuinely suits your day-to-day risks. You won’t get stuck in comparison site loops; you’ll deal with a real, experienced person who will guide you through the options and help you make an informed choice.

Whether you’re a sole trader or part of a larger team, we can help you combine public liability cover with employers’ liability, professional indemnity, tools, premises, or van insurance, all through one point of contact.

Get a Quote or Ask Us Anything

We make arranging Public Liability Insurance simple, affordable, and personal. Our commercial team is ready to help you get the protection you need, and we’re on hand if you ever need to make a claim.

Call us today or request a callback, and let’s protect your business with confidence.

Public Liability FAQs

Got questions? Our Public Liability Insurance FAQ explains what it is, who needs it, how much cover you might need, and what’s included.

What is Public Liability Insurance?

Public Liability Insurance covers the costs of legal expenses, compensation, and repair and replacement of property if a member of the public makes a claim against you. It isn’t needed by law, but organisations that regularly come into contact with clients or operate in public areas may find that Public Liability Insurance gives them crucial peace of mind. This is because claims and their linked costs can be very expensive. A claim could be made for many reasons. For instance, a hairdresser could damage the hair of a client while dyeing it, or a piece of scaffolding put up by your business could fall and injure a passer-by. For this reason, many businesses opt to put Public Liability Insurance in place.

How do I know what I need?

It is not needed by law. However, your business may benefit from having it in place, depending on the type of work you carry out. If you or your employees regularly come into contact with members of the public or their property as a result of work, you have an increased risk of a claim being made. This means that Public Liability Insurance will provide you with much-needed financial protection if the worst happens. The following are all types of work that could find Public Liability Insurance useful:

  • Hairdressers
  • Builders
  • Retailers
  • Event managers
  • Gardeners
  • Cleaners
  • Cafes and restaurants
  • Tradespeople

If you belong to a trade association, or intend to join one, you may also need Public Liability Insurance to maintain your membership. Some potential customers will also ask for cover, so you may need it in order to win new business.

What is the difference between Public Liability Insurance and Employers’ Liability Insurance?

Public Liability Insurance is put in place to help you cover costs linked to injuries and damage to the public and their property. Employers’ Liability Insurance, on the other hand, is in place to cover the costs of injuries or illnesses sustained by your employees while carrying out work for you. Public Liability Insurance is therefore not an alternative to Employers’ Liability Insurance. Employers’ Liability Insurance is a legal obligation with very few exceptions. Public Liability Insurance is not needed by law but is useful to have if your business comes into contact with the general public.

How much Public Liability Insurance do I need?

Most policies offer cover from £1 million to £10 million, but the amount you need will depend on several factors, including:

  • The type of work you do
  • Where you work
  • How many employees you have

When choosing your insurance, make sure you have enough to cover the worst case scenario, just in case.

How much does it cost?

The cost of a policy will depend on your business. Some occupations present more risks than others. For instance, trades that use a lot of equipment or equipment that is dangerous present more risks. If you work in areas that are very busy, such as the middle of a shop floor or on a busy street, this will also increase the risk of you or one of your employees hurting someone. The number of employees you have and your business’ turnover will also influence the cost due to their linked risks.

To find out exactly how much Public Liability Insurance will cost your business, you can talk to one of our team.  And don’t forget: Public Liability Insurance is also tax deductible.

Do I need Public Liability Insurance as a sole trader?

If you carry out work that brings you into contact with clients or their property, then you may need a policy. For instance, if you are a window cleaner and you break a customer’s window, Public Liability Insurance will help you to cover the cost.

Some customers, industries and associations will also require you to have a certain level of Public Liability Insurance in place, so you could lose out on work if you do not have it.

Can I get self-employed Public Liability Insurance?

You can certainly get Public Liability Insurance if you are self-employed. If your work means you come into contact with members of the public, clients or their property, it may be a good idea to have some insurance in place.

Can I get Public Liability Insurance for events?

Yes, it can be put in place for events of all sizes, whether you’re holding a fundraising dinner or running a large convention. This will protect you for accidental loss or damage of property and the injury or death of a member of the public at your event. It can also cover you for claims against you by the owners of any venues you use. Indeed, a venue you are intending to hire may refuse your application if you do not have it in place. The cost will depend on the kind of event you are running and the number of people who are likely to attend. You can find out more by talking to the Chris Knott team.

Do I need Public Liability Insurance for one-off events?

If you are running a one-off event, it may be a good idea to have Public Liability Insurance in place. This is because it offers you protection if one of your attendees is injured at your event or their property, or the venue’s property, is damaged. A policy can therefore be purchased to cover the duration of the event, to give you peace of mind.

Does Public Liability Insurance cover fines and penalties?

No, Public Liability Insurance doesn’t tend to cover punitive fines and penalties.

Contact Chris Knott Insurance for an Insurance quote today on
0800 917 2274.

Get Your Public Liability Insurance Quote Today!

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